In the realm of Software-as-a-Service (SaaS), keeping pace with the changing dynamics of customer attraction, engagement, and retention is crucial. As traditional sales-led approaches are being eclipsed, a more user-centric model known as Product-Led Growth (PLG) has come to the forefront. In a recent episode of Lenny's Podcast, Elena Verna, a seasoned SaaS growth expert, […]

I just experienced Coda's upgrade call to action today and really love it. Upgrades and expansion revenue are very top of mind as I'm working on Marq's self-serve motion and I have not found many swipe examples online. I got this call to action and modal to try their team plan 14 days after I […]

I really love Dan Kennedy's Renegade Millionaire Time Management System course. I've never been a very structured person when it comes to planning the details of my time. I choose OKRs to focus on every year and quarter, and I lay out the projects that get me there. I also write down the most important […]

Product and Growth Growth teams and product go hand in hand. Good growth teams can do 3 things: Optimize a metric. Help get products to product-market fit. Help validate learning. Can help launch new products, scale M&A, and of course scale existing products. Scale existing products (they do this best) Pick a Northstar metric and […]

Many people misunderstand the difference between web2 and web3. I believe a big contributor to this is that the term “web3” implies a linear upgrade that replaces “web2” but this is not an accurate portrayal. It’s not like the evolution from Python 2 to Python 3 or Windows 7 to Windows 10. For example, we’re […]

Jason Lempkin is well known for having said that a startup’s continued success becomes inevitable upon reaching $10m in ARR. What a lot of people don’t know is that he added a giant asterisk to this because it turns out you can still easily fail past $10m if you don’t have one very important thing in place. We’ll dig into exactly […]

In this post, I’m going to show you how to generate leads and revenue quickly from Quora. I have used these exact techniques to generate several thousand users to a fintech platform, Capshare, from a single Quora answer. When I was a consultant I also used this technique to generate over 1,000 leads for my […]

Not financial advice. Matthew Graham is the CEO of Sino Global Capital and launched a new $200m crypto fund in Oct 2021 backed by FTX. In an excellent interview on the Pomp Podcast, Matthew discusses the 3 types of investments that his crypto fund invests in. I'd like to dig into this a little more […]

In this post, I'm going to show you how to use voice-of-customer research to dramatically increase your acquisition and onboarding efforts. I'll also show you how the growth team at Automattic (WordPress) is currently using customer research to scale growth. I know this strategy works because it is the same strategy I have used to […]

Blockchain is revolutionizing the world on a level that we haven't seen since the dawn of the internet. The internet gave us infinite digital reproduction. Blockchains give us digital scarcity. In the early days of the internet, it was not obvious how a network of computers using an open set of protocols could be a […]