Charles Schwab, a successful steel businessman in the 1920s, struggled with productivity issues within his team. In search of a solution, he enlisted the help of Ivy Lee, a productivity consultant. Lee provided him with a simple yet effective productivity…
In the realm of Software-as-a-Service (SaaS), keeping pace with the changing dynamics of customer attraction, engagement, and retention is crucial. As traditional sales-led approaches are being eclipsed, a more user-centric model known as Product-Led Growth (PLG) has come to the…
I just experienced Coda’s upgrade call to action today and really love it. Upgrades and expansion revenue are very top of mind as I’m working on Marq’s self-serve motion and I have not found many swipe examples online. I got…
I really love Dan Kennedy’s Renegade Millionaire Time Management System course. I’ve never been a very structured person when it comes to planning the details of my time. I choose OKRs to focus on every year and quarter, and I…
Product and Growth Growth teams and product go hand in hand. Good growth teams can do 3 things: Optimize a metric. Help get products to product-market fit. Help validate learning. Can help launch new products, scale M&A, and of course…
Many people misunderstand the difference between web2 and web3. I believe a big contributor to this is that the term “web3” implies a linear upgrade that replaces “web2” but this is not an accurate portrayal. It’s not like the evolution…
Jason Lempkin is well known for having said that a startup’s continued success becomes inevitable upon reaching $10m in ARR. What a lot of people don’t know is that he added a giant asterisk to this because it turns out you can still easily fail past…
In this post, I’m going to show you how to generate leads and revenue quickly from Quora. I have used these exact techniques to generate several thousand users to a fintech platform, Capshare, from a single Quora answer. When I…
Not financial advice. Matthew Graham is the CEO of Sino Global Capital and launched a new $200m crypto fund in Oct 2021 backed by FTX. In an excellent interview on the Pomp Podcast, Matthew discusses the 3 types of investments…
In this post, I’m going to show you how to use voice-of-customer research to dramatically increase your acquisition and onboarding efforts. I’ll also show you how the growth team at Automattic (WordPress) is currently using customer research to scale growth.…